FOITT eIAM Service Release Plan
Maintenance Window
Maintenance work on the eIAM service may result in availability restrictions. Therefore, maintenance is carried out within pre-communicated windows and governed by Service Level Agreements (SLAs). The eIAM service continuously works on improving CI/CD (Continuous Integration / Continuous Delivery) infrastructures and processes to offer the highest possible availability.Service Releases / SR-Plan
The service releases (SR) each bring a new eIAM release with adjustments and new eIAM functionalities.
| Current service release | REF | ABN | PROD |
|---|---|---|---|
| Finsteraarhorn | 29.04.2024 | 29.05.2024 | 07.07.2024 |
| Geplante Service Releases | |||
| Grünhorn | 02.07.2024 | 14.08.2024 | 08.09.2024 |
| Hohberghorn | 12.09.2024 | 09.10.2024 | 03.11.2024 |
| Jungfrau | 12.11.2024 | 04.12.2024 | 09.02.2025 |
In the Release Notes, you will find information on the eIAM service changes and new features. The Release Notes will help you plan regression testing in relation to your eIAM functionalities in use and will also serve as a source of information for your end-user communications. Please note that the final version of the Release Notes with all necessary details will be delivered shortly before the productive installation.
The official SR maintenance windows on the scheduled dates are as follows:
- REF instance Tuesdays during the day from 06:00 a.m.
- ABN instance Wednesdays during the day from 06:00 a.m.
- PROD Instance on Sundays during the official maintenance window (02:00 - 22:00 o'clock ).
Activities that cause a service interruption are usually completed by 05:00 o'clock .
The REF and ABN instance is not subject to any SLA. Especially in the case of service release installations, interruptions may last longer and have an impact on the integrated business applications. We ask you to take these circumstances into account when planning, organising and carrying out your project work/training courses.
Process and expectations for SR rollouts
In order to be able to guarantee the stable and secure productive eIAM service, we require meaningful regression tests of the applications in the REF and ABN instances until the SR rollout to PRODUCTION. Normally you have 10 working days at your disposal for this. Please note that in the first 2 days after installation you can benefit from an Early Live Support Team that will assist you promptly in the case of problems.The entire FOITT eIAM release plan is posted at .